Your service partner, because...

... we reliably put your specifications and wishes into practice.
We do service and only service.
Your rules are our rules.

New processes are our standard.

Process management

Our organisation is scalable and flexible. New products? New processes? Special requirements? Public image in your name?

We do it.

With your specifications, we create an individual service concept…

… and we stick to it.

Process management

IT infrastructure

All service processes are supported and monitored by an integrated IT solution.

From asset data maintenance to mobile connection to the sales team to your own smartphone or tablet solution, to central documentation of all orders in real-time.

And we pass this transparency on to you. Using the WEB portal or our own interface to your system. Meaning you have a complete overview at all times.

After all, it’s your data.

IT infrastructure

Service level management

Your specifications are not just stored in the system but monitored in the operational process on a daily basis.

Our service level management controls, checks and takes action. So that our service meets your requirements.

Service level management

Training centre

Our established Train the Trainer concept rolls out the required expertise.

Both technical and organisational requirements are reliably implemented, nationwide.

Ensuring your product gets the best service.

Training centre

Transparency

We are not afraid of making our services transparent.

We deliver comprehensive and individual reporting to you.

Precisely and as often as you need it.

Transparency

ANY MORE QUESTIONS?
WE LOOK FORWARD TO YOUR CALL

+49-5136 885-223

PROJECT REQUEST?
WE LIKE CHALLENGES!

projektmanagement@synfis-oem.com